About Us

After Sales Support

Our technologically advanced and customer-centric aftersales centers are staffed by teams trained to the highest technical standards and experienced in using the latest processes and systems.

The Skyline Automotive service center is now open and located at Gate 41, Street Number 26 in the Industrial Area. We will be operating a shift system, conducting two shifts between 8 AM and 9 AM six days a week.

We have fully-trained service technicians with access to the latest equipment, helping ensure that your vehicle is kept up to date with the latest product and software updates and safety measures.

We use only Genuine Hyundai parts that are engineered and built to meet rigid original manufacturing requirements. Genuine Hyundai Parts are designed and tested for the optimum safety, performance, and reliability for our customers.

Our promise to you as our customers is to:

   On arrival

  • We will attend to you promptly.
  • Listen carefully to your requirements and concerns and agree on the work that needs to be carried out on your vehicle.
  • Thoroughly explain all repairs that will need to be performed and review all costs.
  • Agree a time when your vehicle will be ready for pickup.

   During the day we will

  • Have only fully Hyundai-trained technicians carry our work on your vehicle.
  • Check for any software updates recommended by Hyundai and perform those free of charge.
  • Offer professional recommendations if we identify any parts needing replacement and explain if these need to be replaced immediately or at a later date.
  • Obtain your prior authorization before commencing any additional work
  • Use only genuine Hyundai parts.
  • Ensure the vehicle is returned at the time agreed, making a courtesy call to let you know the car is ready, in a clean and showroom-ready condition.

   On collection we will

  • Explain the invoice to you to ensure you understand the work that has been carried out.

   Following your visit

  • Make contact within 3 business days to ensure you are satisfied with the service provided and note any necessary improvements in our service for the future.

   Warranty

We’re committed to fulfilling the promise made by the Hyundai Motor Company to provide warranties for Hyundai vehicles up to five years old or up to 100,000km on the clock.

This covers repair or replacement of any component manufactured or originally installed by Hyundai that is defective in material or factory workmanship, under normal use and maintenance.